Task Management
The Task Management module is used to handle order tasks that require manual review or intervention.
Feature Overview
Payment Task
Handle deposit order-related tasks:
| Field | Description |
|---|---|
| Order ID | Associated order identifier |
| Merchant | Merchant the order belongs to |
| Amount | Order amount |
| Status | Task status |
| Created Time | Time task was generated |
| Action | Available operations |
Common Task Types
- Manual payment confirmation
- Order status update
- Abnormal order processing
Payout Task
Handle payout order-related tasks:
| Field | Description |
|---|---|
| Order ID | Associated order identifier |
| Merchant | Merchant the order belongs to |
| Recipient | Recipient information |
| Amount | Payout amount |
| Status | Task status |
| Created Time | Time task was generated |
Common Task Types
- Review Task - Large payouts require manual review
- Update to Success - Manually confirm payout success
- Update to Failed - Mark payout as failed
Task Processing
Review Payout Task
- Go to "Payout Task" list
- Find the task pending review
- View order details and recipient information
- Verify information accuracy
- Select "Approve" or "Reject"
Update to Success
When channel did not automatically report but confirmed successful:
- Find the target task
- Click "Update to Success"
- Upload transfer receipt (if available)
- Fill in remarks
- Confirm submission
Update to Failed
When payout failure is confirmed:
- Find the target task
- Click "Update to Failed"
- Fill in failure reason
- Confirm submission
- Balance will be automatically refunded
Task Status
| Status | Description |
|---|---|
| Pending | Waiting for operator to process |
| Processing | Being processed |
| Completed | Task processing finished |
| Cancelled | Task was cancelled |
Important Notes
- ⚠️ Approval will execute actual payout
- ⚠️ Confirm actual status before updating
- ⚠️ All operations record operator and time
- ⚠️ Large tasks recommend dual review