Skip to main content

Task Management

The Task Management module is used to handle order tasks that require manual review or intervention.

Feature Overview

Payment Task

Handle deposit order-related tasks:

FieldDescription
Order IDAssociated order identifier
MerchantMerchant the order belongs to
AmountOrder amount
StatusTask status
Created TimeTime task was generated
ActionAvailable operations

Common Task Types

  • Manual payment confirmation
  • Order status update
  • Abnormal order processing

Payout Task

Handle payout order-related tasks:

FieldDescription
Order IDAssociated order identifier
MerchantMerchant the order belongs to
RecipientRecipient information
AmountPayout amount
StatusTask status
Created TimeTime task was generated

Common Task Types

  • Review Task - Large payouts require manual review
  • Update to Success - Manually confirm payout success
  • Update to Failed - Mark payout as failed

Task Processing

Review Payout Task

  1. Go to "Payout Task" list
  2. Find the task pending review
  3. View order details and recipient information
  4. Verify information accuracy
  5. Select "Approve" or "Reject"

Update to Success

When channel did not automatically report but confirmed successful:

  1. Find the target task
  2. Click "Update to Success"
  3. Upload transfer receipt (if available)
  4. Fill in remarks
  5. Confirm submission

Update to Failed

When payout failure is confirmed:

  1. Find the target task
  2. Click "Update to Failed"
  3. Fill in failure reason
  4. Confirm submission
  5. Balance will be automatically refunded

Task Status

StatusDescription
PendingWaiting for operator to process
ProcessingBeing processed
CompletedTask processing finished
CancelledTask was cancelled

Important Notes

  • ⚠️ Approval will execute actual payout
  • ⚠️ Confirm actual status before updating
  • ⚠️ All operations record operator and time
  • ⚠️ Large tasks recommend dual review