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User Management

The User Management module is used to manage backstage login accounts, primarily for login functionality.

Feature Overview​

Login​

Login entry for the backstage system:

Login Methods:

  • Account and password login
  • Google Authenticator two-factor authentication (if bound)

Login Flow:

  1. Enter login account
  2. Enter login password
  3. Enter Google verification code (if bound)
  4. Click "Login" button

Login Security​

Security Mechanisms:

  • Password error count limit
  • IP whitelist check
  • Login log recording
  • Abnormal login alerts

Security Recommendations:

  • Use strong passwords (at least 8 characters, including upper/lowercase and numbers)
  • Bind Google Authenticator
  • Change passwords regularly
  • Don't login on public devices

Account Types​

TypeDescription
Admin AccountSystem administrator with full permissions
Merchant AccountBound to specific merchant, can only view that merchant's data
Agent AccountBound to specific agent, can view agent and subordinate data
Operations AccountOperations staff with limited permissions

Common Issues​

Forgot Password​

  1. Contact system administrator
  2. Administrator resets password in "System Settings > User Management"
  3. Login with new password

Account Locked​

  1. Multiple consecutive password errors will lock the account
  2. Wait for lock time to end and retry
  3. Or contact administrator to unlock

Google Authenticator Issues​

  1. Ensure phone time is accurate (synced with network time)
  2. Re-scan binding QR Code
  3. Contact administrator to reset authenticator binding